For Our Guests

Terms of Use

These Terms govern your use of the ONE NICE HOTEL platform and the booking of experiences. Please read them carefully before making a reservation.

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Last updated: March 2026

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1.1 Agreement to Terms

By accessing, registering on, or using the ONE NICE HOTEL platform (the "Platform"), you confirm that you have read, understood, and agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you must not use our Platform or services.

1.2 Who We Are

ONE NICE HOTEL ("ONH", "we", "us", "our") is a digital platform that curates and distributes luxury hotel experiences, acting as an intermediary between end customers ("you") and the hotel partners ("Hotels") who provide those experiences.

1.3 Eligibility

By using the Platform, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are booking on behalf of others (e.g., as a gift), you also confirm that you have the authority to do so on their behalf.

1.4 Updates to These Terms

We reserve the right to update these Terms at any time. We will notify you of material changes via email or a notice on the Platform. Your continued use of the Platform following notification constitutes your acceptance of the updated Terms.

Questions About These Terms?

If you have any questions about these Terms of Use, your bookings, or your data, our team is here to help.

contactus@onenicehotel.com